About Us

Prime Behavioral Health, formerly known as River Valley Counseling, has been providing services in the Greater Southeast Columbus area and Fairfield County and beyond since January 2011. As of January 2015, the office operates under the name of Prime Behavioral Health. We have a fine group of professionals to help you with your mental and behavioral health needs including counseling for individuals, couples, and families. All of our therapists are independently licensed to practice in the State of Ohio. They are caring, knowledgeable, and competent to help you accomplish your goals as you journey to healthier relationships and a healthier mental state.

The courteous and professional clerical staff will help you from your first call to the completion of your therapy with appointments, billing issues, and other questions you may have. If your call is not answered, please leave a message. If you call during business hours, you can be assured that your call WILL BE returned if you request it.

Prime can be defined as: highest in quality, excellent, most desired. Let Prime Behavioral Health prove that we can live up to our name. We have two locations to offer more convenience. Call us today and allow us to help you achieve a new happier & healthier, you.

  • Prime Behavioral Health - Pickerington Office

  • 647 Hill Rd., Unit B
    Pickerington, OH 43147

  • Phone (614) 833-6900
    Fax (614) 833-6903

  • Pickerington Office Hours:

    • Mon:  7:30A – 7:00P
    • Tue:   7:30A – 7:00P
    • Wed: 7:30A – 5:00P
    • Thu:  7:30A – 7:00P
    • Fri:    CLOSED
    • Sat:   CLOSED
  • Prime Behavioral Health - Lancaster Office

  • 711 N. Columbus St., Suite 100
    Lancaster, OH 43130

  • Phone (740) 653-6500
    Fax (740) 653-6501

  • Lancaster Office Hours:

    • Mon:  8:30A – 4:00P
    • Tue:   7:30A – 6:00P
    • Wed: 8:30A – 5:00P
    • Thu:  7:30A – 5:00P
    • Fri:    CLOSED
  • E-mail Us:
    lacey@carebyprime.com (Email us for either office location)

  • Fees and Insurances:

  • The fee scale is available for our services on our "About Us" page. Remember, you will not normally pay these charges as listed unless you have no coverage and are considered "self pay". Our office staff will be happy to assist clients in addressing insurance or billing issues.

  • Most insurance plans provide coverage for counseling services. Although we have therapists who are "in-network" with all major insurance companies (including Medicare) in this geographic area, not all therapists are on every panel.

  • If your insurance company is not listed, you can confirm our network participation by calling the phone # on the back of your insurance card or give us a call to ask our clerical staff.

  • The fee scale is available for our services on our "About Us" page. Remember, you will not normally pay these charges as listed unless you have no coverage and are considered "self pay". Our office staff will be happy to assist clients in addressing insurance or billing issues.

  • Major Insurances Accept:

    • Aetna
    • Anthem - All
    • Beacon Options
    • Bureau of Workers Compensation - BWC
    • Caresource
    • Cigna
    • ComPsych
    • Magellan
    • Medicaid
    • Medical Mutual
    • Medicare
    • NGS
    • OSU
    • Ohio Health Choice
    • Ohio Health Plus
    • Ohio PPO Connect
    • Optima
    • PHCS
    • United Health Care
  • If your insurance company is not listed, you can confirm our network participation by calling the phone # on the back of your insurance card or give us a call to ask our clerical staff.

  • Fee Schedule:

  • Initial visit: $160

  • Individual/couple/family visit: $120-$150 (varies according to time spent and service provided)